Original testing
Desk Labs
Our testing programme: controlled tests run across every product in a category, published with the raw method so you can challenge it.
Desk Labs is where our comparative testing lives. Each programme runs the same tasks across every product in a category and publishes the full method alongside the results.
In production
- AI receptionist accuracy: identical calls across every product we track
- Voice agent latency: measured response times on a real phone line
- Automation platform cost: the same eight-step workflow priced on each platform