Customer experience

Operations

Growth

Browse another way

All categoriesA–Z software directorySoftware finder

Customer experience

Operations

Growth

Browse another way

Smith.ai

AI and human receptionists answering live calls and chats

AI ReceptionistsLos Altos, CA
Visit Smith.ai

Direct link, no affiliate relationship yet

We may earn a commission from links on this page. It never affects our scoring. How we make money

Starting priceFrom $97.50/mo
Pricing modelPer call or per conversation
Free planNo
Free trialTrial plan available
Best forLaw firms and professional services that need real humans as backup
Not forBusinesses wanting fully automated answering at the lowest possible cost
CompanySmith.ai

Pricing not yet verified by us — confirm on the vendor site

What works

  • Human agents when AI is not enough
  • Strong legal-industry track record
  • Handles intake, not just answering

What does not

  • Costs more than pure AI tools
  • Per-call pricing punishes high volume

Key features

  • 24/7 answering
  • Lead intake and qualification
  • Appointment booking
  • Outbound follow-up

Integrations

ClioHubSpotSalesforceZapier

Smith.ai is listed in the AI Choice Desk directory. Editorial notes and a full hands-on review will appear here once we have tested it.

Closest alternatives

Synthflow AI

No-code voice agents for inbound and outbound calls

From $29/mo

Goodcall

AI phone agent aimed at local and service businesses

From $59/mo

All Smith.ai alternatives