Customer experience

Operations

Growth

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Customer experience

Operations

Growth

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Gorgias

Ecommerce-first helpdesk with AI agent

AI Customer Service SoftwareSan Francisco, CA
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Starting priceFrom $10/mo
Pricing modelPer ticket volume
Free planNo
Free trial7 days
Best forShopify and ecommerce brands handling order questions
Not forB2B software companies with technical support tickets
CompanyGorgias

Pricing not yet verified by us — confirm on the vendor site

What works

  • Order data sits inside the ticket
  • Ticket-based pricing suits seasonal stores
  • Strong Shopify integration

What does not

  • Narrow beyond ecommerce
  • Overage charges catch people out

Key features

  • Shopify actions in ticket
  • AI agent
  • Macros
  • Revenue attribution

Integrations

ShopifyKlaviyoRechargeAttentiveGmail

Gorgias is listed in the AI Choice Desk directory. Editorial notes and a full hands-on review will appear here once we have tested it.

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