Customer experience

Operations

Growth

Browse another way

All categoriesA–Z software directorySoftware finder

Customer experience

Operations

Growth

Browse another way

HubSpot

CRM platform with AI across service, sales and marketing

AI Customer Service SoftwareAI Workflow AutomationFree planCambridge, MA
Visit HubSpot

Direct link, no affiliate relationship yet

We may earn a commission from links on this page. It never affects our scoring. How we make money

Starting priceFree CRM; paid from $20/seat/mo
Pricing modelPer seat by hub
Free planYes
Free trial14 days
Best forBusinesses that want CRM, marketing and support in one place
Not forTeams needing only a support inbox
CompanyHubSpot

Pricing not yet verified by us — confirm on the vendor site

What works

  • Free CRM tier is substantial
  • Everything connects natively
  • Excellent documentation

What does not

  • Pricing climbs steeply with contacts
  • Easy to over-buy hubs you will not use

Key features

  • CRM
  • Service hub and ticketing
  • Marketing automation
  • Breeze AI

Integrations

GmailOutlookSlackShopifyZapier

HubSpot is listed in the AI Choice Desk directory. Editorial notes and a full hands-on review will appear here once we have tested it.

Closest alternatives

GoHighLevel

Agency CRM with built-in voice and SMS automation

From $97/mo

Zendesk

Enterprise customer experience suite with AI agents

From $19/agent/mo

All HubSpot alternatives